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Jo James

Jo shares her experience of working with healthcare support workers who are undervalued in many places. Jo highlights the potential for improving patient care and increasing staff fulfilment by reducing the hierarchical nature of healthcare and allowing healthcare support workers to get the recognition they deserve.

The feet of the swan

Jo James is the lead nurse for dementia at Imperial College Healthcare NHS Trust. She has co-written a best practice guide for healthcare professionals looking after patients with dementia. Her story and ambition stem from her past experience with her own mother and the care she received. In her call to action she demonstrates what each and every one of us have the capability to achieve.